{"id":322,"date":"2024-12-18T09:37:14","date_gmt":"2024-12-18T08:37:14","guid":{"rendered":"https:\/\/elenacoli.therope.co\/?page_id=322"},"modified":"2025-10-20T15:29:38","modified_gmt":"2025-10-20T13:29:38","slug":"help-faq","status":"publish","type":"page","link":"https:\/\/elenacoli.therope.co\/en\/help-faq\/","title":{"rendered":"Help &amp; FAQ"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Frequently Asked Questions<\/h1><div id=\"accordion-block-block_4573cc86cfe078beccf8c1e5dffc9670\" class=\"accordion-block\">\n            <div class=\"accordion-container\">\n                            <div class=\"accordion-item\">\n                    <div class=\"accordion-title\">\n                        <h3>Returns &amp; Exchanges<\/h3>\n                        <span class=\"btn-ico-plus-less\"><\/span>\n                    <\/div>\n                    <div class=\"accordion-content open\">\n                        <div class=\"description\">\n                            <p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.<\/p>\n<p>Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n                        <\/div>\n                                                    <a href=\"https:\/\/elenacoli.therope.co\/contact-us\/\" class=\"accordion-link\" target=\"\">\n                                Contact Us                            <\/a>\n                                            <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <div class=\"accordion-title\">\n                        <h3>RESI E CAMBI<\/h3>\n                        <span class=\"btn-ico-plus-less\"><\/span>\n                    <\/div>\n                    <div class=\"accordion-content \">\n                        <div class=\"description\">\n                            <p>Il diritto di recesso riconosciuto al consumatore, dagli artt. 52 e seguenti del codice del consumo (D.Lgs. n.206\/2005) \u00e8 applicabile solo ai nostri accessori, in caso di ripensamento il cliente dispone di 14 giorni dal momento dell\u2019invio dell\u2019ordine; l\u2019ordine dovr\u00e0 essere reso intatto nella confezione originale, qualora la confezione non fosse integra non potremmo accettare il reso.<br \/>\nEssendo il nostro un modello \u201cmade to order\u201d tutti gli altri articoli fanno eccezione all\u2019obbligo di recesso.<br \/>\nVi consigliamo pertanto di verificare che il vostro ordine sia corretto una volta inserito nel carrello prima di effettuare il pagamento.<br \/>\nIn caso riscontraste difetti o problemi di qualit\u00e0 nel prodotto vi chiediamo gentilmente di contattarci all\u2019indirizzo info@elenacoli.com, saremo lieti di risolvere il problema.<\/p>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.<\/p>\n<p>Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n                        <\/div>\n                                            <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <div class=\"accordion-title\">\n                        <h3>Payment Methods<\/h3>\n                        <span class=\"btn-ico-plus-less\"><\/span>\n                    <\/div>\n                    <div class=\"accordion-content \">\n                        <div class=\"description\">\n                            <p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.<\/p>\n<p>Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n                        <\/div>\n                                            <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <div class=\"accordion-title\">\n                        <h3>Legal Information<\/h3>\n                        <span class=\"btn-ico-plus-less\"><\/span>\n                    <\/div>\n                    <div class=\"accordion-content \">\n                        <div class=\"description\">\n                            <p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.<\/p>\n<p>Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.<\/p>\n                        <\/div>\n                                            <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n\n<script>\n    jQuery(document).ready(function($) {\n        $('.accordion-title').on('click', function() {\n            \/\/ Seleziona il contenuto successivo e aggiungi\/rimuovi la classe \"open\"\n            $(this).next('.accordion-content').toggleClass('open');\n\n            \/\/ Alterna anche la classe attiva sull'elemento del titolo\n            $(this).toggleClass('active');\n        });\n    });\n<\/script>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-cms.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-322","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help &amp; 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